Privacy Policy

Privacy Policy & Terms of Service

Effective Date: 3/10/2025

1. Introduction

Zgraph respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and share information, including SMS communications, and the terms governing the use of our services. By using our website and services, you agree to the terms outlined here.

For questions or concerns, contact us at billz@zgraph.com.

2. Information We Collect

We collect the following types of information:

Automatically Collected Data: IP address, browser type, device information, pages visited, and interactions with our website.
Personal Information You Provide: Name, email address, phone number, mailing address, and survey responses.
SMS Consent Data: If you opt into SMS messages, we collect and store your phone number for communication purposes.

3. How We Use Your Information

Your information is used for the following purposes:

To improve website functionality and user experience
To send marketing communications (if consented)
To provide customer support and respond to inquiries
To send SMS messages for appointment reminders, order updates, or account notifications (message frequency may vary)

We do not share SMS consent with third parties for marketing purposes.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

Business Partners for operational purposes
Service Providers (e.g., hosting, analytics, customer support)
Legal Authorities if required by law

If our data-sharing practices change, we will notify users and update this policy accordingly.

5. Cookies & Tracking

We use cookies to enhance user experience, track website activity, and personalize content. You can manage cookie preferences through your browser settings. We also work with ad networks that may collect data for targeted advertising.

6. SMS Terms & Conditions

By opting into SMS messaging, you agree to receive texts from Zgraph, including appointment reminders, billing notices, and account updates.

Message Frequency: Varies based on service interactions
Opt-Out: Reply STOP at any time to cancel SMS messages
Help: Reply HELP or visit www.zgraph.com for assistance
Message & Data Rates: May apply based on your carrier plan

7. Updating Communication Preferences

You can manage your communication preferences at any time:

Unsubscribe from emails: /z/user/out/index
Update preferences: /z/user/preference/index

8. Security Measures

We implement security measures to protect against unauthorized access, data breaches, and misuse of personal information. However, no system is entirely secure, and we encourage users to take precautions when sharing personal data online.

9. Changes to This Policy

We may update this policy periodically. Any changes will be posted here, and significant updates will be communicated via email or website notifications. Continued use of our services after changes indicates acceptance of the updated policy.

10. Legal Information & Contact

For full legal notices, please refer to: /z/misc/system/legal

For privacy-related inquiries, contact info@zgraph.com.